Chick-Fil-A... one model from which anyone can learn.

No one can dispute this company as a pure success. If you want to get better, follow the best.

(Read this article in the AJC)

Even in a Recession Depression, Google's Kicking A(d)s

I have several clients who are thrilled with Google AdWords, and some who still fear it.

If you have something to sell, and your potential customers cannot find you in Google, you're missing the boat.

Read the Bloomberg article here...

Cheap, Fast, or Good: Pick 2

This one's apparently been out there for a while, but I came across it in a Tom Wait's interview of himself.

Anyway, the point in "Cheap, Fast, or Good... pick 2" is:

If it's Cheap and Fast, it's not going to be Good.
If it's Cheap and Good, it's not going to be Fast.
If it's Fast and Good, it's not going to be Cheap.

Right now, I consider myself Cheap and Good. I'll strive for Fast and Good.

Which 2 describe your products or services?

Personal $ecurity

I've been saying home security / personal security is going to explode. Here's a perfect example of what's to come... a woman's Mac is stolen, she logs in remotely and takes photos of the thieves with the Mac's camera.

Someone's going to make the right technological solutions to protect all your private property... or at least let you know who stole it, when, and where it is now.

Read the article about the Mac lady here.

Death of a Salesman?

My wife found a pair of these shoes at a local boutique. She was ready to buy, but they didn't have the color she wanted (yellow, as shown).

Now that she knew she liked the style and the comfort of the shoe, she was able to get online that afternoon, order the shoes from Zappos.com, and they were delivered overnight. And it cost a few dollars less than at the boutique because she was not charged local sales tax.

She may have asked the boutique to order the shoes for her through their distributor, but I bet they would not have been delivered overnight. The salesman would have had to make an effort to say "Oh, if you want a pair of the yellow, I can have them here by Friday." But that effort was not made.

Sounds good for Zappos, bad for salesmen and local independent retailers.

PS. Here's my affiliate link to Zappos. Shop away!